Frequently Asked Questions

It depends on what you need. We can handle the full pipeline (modeling, visualization, and final delivery) or step in at any specific point in your project. Need a 3D model built from plans? Just renderings from an existing model? A virtual tour of a finished space? We scope to what's useful. At any stage, we offer live collaborative sessions on desktop, phone, or VR headset so you can walk through the work with us in real time and give feedback on the spot. Most projects take 2–4 weeks.

Whatever you have. Floor plans, elevations, CAD files, 3D models, material selections, mood boards. We work from all standard architectural file formats. The more detail you share upfront, the faster we can get to work. If you don't have design files and need an existing space modeled, we handle the on-site capture and build the 3D model from scratch. Reach out through our contact page and we'll follow up within 24 hours.

Every project includes revision rounds as part of the scope. Revisions can happen async or in real time. We offer live sessions where you walk through the model with us on desktop, phone, or headset and call out changes on the spot. The number of formal rounds depends on the package, but we stay involved until the deliverables match what you need.

Photorealistic renderings, architectural animations, 360° panoramas, interactive virtual tours, VR/AR experiences, marketing floor plans, and full site documentation. Whether you need a single hero image for a listing or an immersive walkthrough for a client presentation, we build it to the level your project demands.

Deliverables depend on the project type. Common formats include:

• Renderings: High-resolution JPEG and PNG (up to 8K)
• Animations: MP4, MOV
• Virtual Tours: Self-hosted HTML5 web tours
• Panoramas: Equirectangular JPEG (360°)
• Floor Plans: PDF and high-resolution image exports
• 3D Models: .3dm, .fbx, .obj, .usdz, and other standard formats

We tailor deliverables to your workflow. If you need a specific format, let us know.

Yes. Our virtual tours are VR-compatible and viewable in any web browser, including Meta Quest and Apple Vision Pro. Beyond final deliverables, we use VR/AR throughout the project as a collaboration tool. You join live sessions on desktop, phone, or headset to review the model with us, flag changes in real time, and approve revisions before we move to the next stage. It's cross-platform, so your whole team can participate regardless of device.

An interactive, browser-based experience that lets viewers navigate through a space using 360-degree panoramic images. Click hotspots to move between rooms, zoom into details, and explore at your own pace. Tours can be embedded on your website, shared via link, or viewed in VR. No app download required.

We offer four package tiers (Express, Standard, Plus, and Premium) scaled by deliverable type and project scope. Express starts at $750 for stills, Standard at $1,800 for stills and video or tours, and it goes up from there. Package rates apply when you're ordering multiple images or views from the same project. See our pricing page for full details and an estimate builder.

Most projects take 2 to 4 weeks from kickoff to final delivery. Simple rendering packages can turn around faster; larger immersive projects or animations may take longer. Rush delivery is available for time-sensitive projects. Let us know your deadline and we'll accommodate where possible.

Yes. We offer adjusted pricing for cultural institutions, nonprofits, and preservation projects. Lumerse Studio is committed to making immersive visualization accessible for projects that preserve cultural heritage, public art, and historically significant spaces. Contact us to discuss your project and we'll work with your budget.

Both. We build the 3D model and produce all the visuals from it: renderings, animations, virtual tours, the full scope. If you already have a 3D model, we can work from that too. If you're starting from floor plans, CAD files, or even just reference images, we model the space from scratch.

All standard architectural formats: .3dm, .skp, .rvt, .dwg, .ifc, .fbx, .obj, and more. If you can export it, we can work with it. For existing spaces without design files, we capture on-site using LiDAR and photogrammetry and build the model from that data.

Yes. We produce marketing-ready floor plans as part of our visualization packages. They're generated from the 3D model and exported as clean, presentation-ready graphics. Delivered as standalone PDFs or integrated into your rendering package.

Lumerse Studio is headquartered in Nob Hill, Albuquerque, New Mexico. Our primary service area covers all of New Mexico, with regional coverage extending to Arizona, Colorado, and West Texas. For projects outside the Southwest, travel arrangements can be made. Contact us to discuss logistics.

Absolutely. Most of our visualization work is done remotely. You send design files, we build and deliver. On-site capture is only needed when the project involves an existing physical space. All review and approval is handled digitally.